Ya shoulda seen what had happened to our phone box 6 MONTHS ago...they just got around to fixing it. I'm surprised we had phone service for as long as we did. One of those roadside tree-trimmer tractor things had completely obliterated our phone box...nothing left but twisted metal pieces and exposed wires. We had someone call it in and all the phone company did was to have someone come out and twist 2 wires together. No box. Just exposed twisted wires... But it's fixed now so I'm happy!